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IT Essentials: a Practical Guide


IT Essentials

This is a guide to using IT at the University of York. We've organised the guide so you can work through the content at your own pace via the menu below (and tabs at the top) or you can simply access the content whenever you need it. The sections of this guide are organised in no particular order however we recommend you begin with Getting Started.

Click Next Steps for how to put the tips into practice.

What is a browser? And other basic IT questions.

Use software in a more purposeful way.

Practical tips for using different devices.

Possibilities for using the internet more effectively.

Make your device work for you.

Windows 10 Tips

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New to Windows 10 or need a refresher? These tips will help you use and personalise Windows 10 to make it work for you.

Google Workspace Essentials

Google icon

Need help with all things Google? Find information on email, Calendar, Drive, and working collaboratively here.

Microsoft Office

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Never taken much time to figure what Word, Excel or PowerPoint can actually do? Here we have guidance on Microsoft Office.


You can access a range of IT-related training at the University which can help you further your knowledge and gain new skills.

IT training web pages

Information on the range of online, face-to-face, and one-to-one IT training opportunities available.

University of York learning management system

Browse and book courses for staff.

Digital skills training

Information on digital training events on a variety of topics, open to all members of the University.

IT Support

If you need any help or advice with IT-related issues, or have any questions about anything you've read in this guide, you can contact IT Support.

How to contact IT Support