The university IT webpages will give you the full range of services and support we can offer, but here we've provided some links that we think will be most helpful in getting new international students started with IT service at the University of York.
When you join the university, you will be given a username and email address for your It account. Your username, password and email address are important - you will need these to access your VLE, university e-resources, university computer facilities, printers and to connect to eduroam wifi.
Your password is important, do not give it out. The university will not send any emails asking for your password. You should not try to share library or IT accounts.
If you think you account has been compromised in any way, please contact IT services immediately.
For more information about staying safe online, check the IT security webpages.
If you stay on at the University of York following your pre-sessional programme, you may need to access your university files not only off campus, but overseas.
The Virtual Desktop Service (VDS) gives you secure access to a virtual Windows 7 or Windows 10 desktop. You can connect to the VDS from most devices, including your tablet or laptop. This service enables you to use software installed on our classroom pcs off campus, as well as to access your filestore. Visit the IT webpages to set up VDS.
You can also use the Virtual Private Network (VPN) to securely access the university network. This enables you to access your filestore but also to log in to services as if you were on campus. Visit the It webpages to find out more about the VPN.