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International Pathway College

Get help

Getting Help

Feeling lost in the library? Don't suffer in silence!

No matter what the problem, there are lots of ways in which we can support you.

Check the list of links and contacts to find the support you need. 

Library Support

Library Support

Get library support:

  • in person - speak to library staff at the help desk - visit the library help desk in opening hours to get help from our staff
  • by phone - call the library on 01904 323838
  • by email - contact us at lib-enquiry@york.ac.uk
  • by online chat - try our online chat service

IT Support

IT Support

Get IT support:

  • in person - speak to staff at the library help desk - staff will either fix the problem at the desk or books an appointment with an IT specialist
  • by phone - speak to the IT support team on 01904 323838, available between 9am and 5pm Monday to Friday
  • by email - contact IT support staff at itsupport@york.ac.uk

Other sources of support

  • Problems with the VLE? Contact the VLE support team at vle-support@york.ac.uk 
  • Need help with maths or statistics for your studies? Contact the Maths Skills Centre - they provide drop in sessions and appointments to help support statistical work
  • The International Student Support team are based at the Student Hub - they can provide advice on a range of issues, including visa and immigration.