Click on an FAQ to reveal the answer. Use the tabs at the top of this page to read further FAQs about study spaces, Book Takeaway and what to do if you're unable to visit the Library.
We are making a mix of study spaces available which are either 2m apart (and can therefore be booked all day) or 1m+ (which can be booked for half a day). In addition, all those using the Library are obliged to wear a face covering, to keep 2m apart wherever possible when moving around the building and to keep left. If anything changes we'll inform you via social media, these FAQs, and the News section of the Library homepage.
You are now able to browse the shelves at the main Library and at King's Manor Library. You can then borrow items as usual using the self-service machines, or use books whilst you’re studying in the Library. We’ll ask you not to reshelve books once you’ve finished with them so that we can identify and quarantine them. Please take any items that you've consulted during your study booking to the Book Return point on the ground floor of Morrell (or leave them on a trolley at King's Manor Library). Use the Postal Loans or Scan and Send options if you’re unable or would prefer not to visit the Library to borrow books in person.
Please take any items that you've consulted during your study booking to the Book Return point on the ground floor of Morrell (or a trolley at King's Manor Library). We'll quarantine them for 72 hours before returning the books to the shelves.
Yes, but with single occupancy in each block of toilets.
The Library is cleaned every day. A full clean is undertaken before the Library opens, additional checks and cleaning also takes place across the rest of the day e.g. of touch point areas and toilets.
You are obliged to wear a face covering when visiting the Library buildings. If you don't have one or forget to bring it then we will provide you with one.
If you experience covid-symptoms you should follow the University guidance available here in relation to self-isolation
Yes, our usual food and drink policies apply. The student kitchen in Fairhurst is open, and you can eat your food in designated areas nearby.
The Borthwick Institute for Archives is now open for an appointment service, as well as an online enquiry and digitisation service to support access, teaching and research. Find out more details, including how to book an appointment, on the Borthwick's reopening web page.
Rare Books can be accessed by booking an appointment at the Borthwick Institute for Archives (see the question above).
At the moment these are out of use. If you have items stored in a locker from before the lockdown, contact us and we'll arrange a time for you to collect them.
The library cafe is now open for a takeaway service with a reduced menu. It is currently open from 10am to 4pm, Monday to Friday.
Our laptop loans service has been withdrawn from all locations across the University as a precautionary measure in relation to health and safety. We expect the service to be available again from Monday 28 September.
Printers in the Library will be available. If you are only coming to the Library to print please use the printers located on the Ground Floor of the Morrell in the Consultation Area (there is also a printer available at King's Manor Library). Staff can help direct you if you aren't sure where to go.
King's Manor Library is now open for study space (which you'll need to book in advance) and for borrowing or returning books. You can have King's Manor books sent to Morrell (or vice versa) using our Book Takeaway service. We're now also able to provide books from York Minster Library via Book Takeaway. We expect the Minster Library to reopen on an appointment basis from Monday 28 September. We'll update you via the Library News feed and on social media when we have more information on the Minster and the Piazza Building.
The Library Help Desk is now open again so you'll be able to ask about Lost and Found in the usual way.
Our text us service will now resume: just text 07919 293133 and a member of staff will come and assist.
From Monday 21 September, IT Support will be offering appointments in the Library. You should contact them by email or phone first (using the contact details on the IT Services website). If they can't resolve the problem remotely you will then be offered an appointment.
The lifts are available for use, one person at a time.
You can access the Amazon lockers as normal - they're available for collections from 9-5, Monday to Friday.
At the moment the Library is only open for members of the University of York or users with an External membership. We're not able to offer access to other visitors at this time, but hope to be able to do so soon.
We're updating these FAQs on a regular basis, so be sure to check here for the latest updates.
If you have a question but it isn't listed here, please contact us for further advice:
This video tells you about the changes taking effect from Monday 14 September:
And this video tells you about the new bookable study spaces: